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Frequently Asked Questions:

 
 

Why do you need so much information from me? Many factors make up your insurance rates for auto, home and business insurance. Besides looking at loss history, we also look at a “financial responsibility” score which takes your credit history into account. We do not run a credit report, we order an insurance score which automatically goes into our rate quote.

Why Is My Credit an Issue in Obtaining Insurance? Studies conducted by the industry and by the State Department of  Insurance have concluded that ones personal credit history and financial stability are good indicators of the likleyhood someone will or will not turn in a claim.

Is the information kept confidential? Absolutely. We are in the relationship business protecting your assets through a contract issued by our insurers. There is too much on the line to do anything other than maintain our fiduciary responsibility.

Why Can’t I get a Quote Immediately? We prefer to look at the data and respond back to you by phone. The internet is making us all less sociable than ever before. We are in the relationship business and that is how you build relationships, face to face, voice to voice. Our prices are great and we are a little more careful than some other volume oriented insurers.


How Long Do Your Policies Last? Our Auto policies are 6 months policies that automatically renew until you tell us to stop. All other policies are annual and will also renew until you choose not to.

Do You Have Down Payment for Coverage? No. We do not have a down payment. We simply collect the first months premium and you are covered. You will get a bill every month if you prefer to pay monthly. A $3 service fee is involved each month but is waived for people who choose to pay via EFT directly form their bank.

Does My Rate Improve Over Time? Yes we do offer a long term policy holder discount after you have been a client of ours for over 3 years.

How Do You Handle Claims? We have 24/7 claims service with live people ready to help you when something goes wrong.


 
Houston/ Sugar Land
Richmond/ Rosenberg
14140 SW Frwy., Suite # 150
2515 Ave. H
Sugar Land, TX 77478
Rosenberg, TX 77471
Ph: 281-565-2222     Fax: 281-565-3333
Ph: 281-341-5060     Fax: 281-341-5558